T: 01455 286658 E: info@sofa-tech.com
25 May 2019

About Us

leather repair

We are a dynamic and expanding company located in the heart of central England.

Trading since March 2001 and established as a Limited Company in 2004, Sofa-Tech Ltd prides itself on a reliable and friendly service with a positive focus towards customer relations.

Recognised as a service provider to the upholstery retail industry, manufacturing and the domestic sector, with over 45 combined years’ experience in the upholstery and service trade. The most important aspects of our work are to provide good customer care and quality workmanship.

Our retail clients include Lee Longlands Furniture Stores plus a number of other smaller independent furniture retailers. We have also worked on behalf of many well known companies such as Harveys, Cole’s Furniture Stores, Furniture Village and Multimaster Warranty Services.

We also welcome work on behalf of furniture removal companies, the insurance and warranty sector and mobility equipment retailers too.



Proffessional Service

Retailers & Manufacturers

Upon receiving your service request, a member of our friendly team will endeavour to contact the customer within 48 hours. A technician will then visit the property, well presented within 5-10 working days. An inspection report is then prepared - usually within 48 hours of the visit. If requested, we can also supply digital images to accompany your inspection report when needed. Service reports and images are sent via our online client administration system or alternatively by fax or post.


Domestic

We provide an on site service to all our customers. We aim to complete repairs on a ‘first fix’ basis. We do not make appointments to assess damage if we do not think necessary. 95% of our quotations are carried out over the phone or by e-mail based upon the information that you supply us. There is no pressure to use our service and no added extras. Our free no obligation quotation is valid for up to 90 days.

If you would like us to give you a free no-obligation quotation then please go to our Contact Us page and either e-mail or telephone us with your details.

friendly and reliable service

Why Choose Us?

  • Quality workmanship always
  • Independent furniture Repair Company
  • Home repairs specialist for commercial & domestic customers
  • Online system for retailers & manufacturers
  • Completion of all repairs on site is a priority
  • Our technicians are uniformed & fully insured
  • We encourage & provide updated certified training for all of our staff

Frequently Asked Questions


Question 1:

‘My daughter spilt air freshener liquid on the arm of my leather sofa and the colour has come out; what happens now?’

Answer:

To put the colour back into the arm of your leather sofa the affected area would need to be degreased then re-coloured and re-lacquered.

Question 2:

‘When I sit down the seats tilt to one side – what can be done?’

Answer:

The interior has flattened; your sofa is probably used in one area more than the other hence the tilting. There are two options here. The first is to re-boost the original seating with more foam/fibre filling or we can replace with new interiors.

Question 3:

‘The arms on my recliner chair are loose and catching on the seat, what should I do?’

Answer:

Most recliner sofas have ‘bolt on’ arms which can work loose. These can be stripped down, re-tightened and re-strengthened to make good again.

Testimonials

"Sofa-Tech was an excellent commentation; Richard did a very good job repairing the chair".
Gary Newbon, Sports TV Presenter

"The technician was a very smart and presentable young man and a credit to Sofa-Tech. He said that he knew exactly what the problem was and advised us why this had happened and rectified the problems with my sofa excellently".
Mr Cooper

"Just wanted to thank Sofa-Tech for their help and expertise in manoevering our new 3 seater settee into our lounge. They had to disassemble part of the unit then reassemble in the lounge ! Panic over.!! I can highly recommend them and the service was first class and friendly. Thank you again John & Jo Rowlands"

"Sofa-Tech came today - they were on time and the guy was very polite. He mended the sofa very quickly and we are delighted not to mention very impressed by this quick and hassle free service. Thanks again"
C. Grant

"A technician called Richard called today and has completely restored the Zheng Dining table to its original finish. I’m delighted with the result.
Thank you to all concerned for your excellent customer service".
Regards, S. Nicholas

"The company that was asked to visit us and look at the problem – Sofa-Tech were extremely efficient and repaired the problem; I am pleased at the response. Thank you."
T. Fish (Retailer appointed customer)

"I thought I would have to buy an expensive replacement, until speaking to Sofa-Tech. They advised me that the tear would be easily repaired. Thanks to Sofa-Tech I saved myselft over £800. Thank you."
A. Shearer (Domestic customer)



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