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Accessibility Statement
Accessibility at Sofa Tech
Clear, usable information for every visitor, on every device.
Accessible Information, Practical Support
Sofa Tech aims to make our website clear, usable and accessible to as many people as possible. This page explains our approach to accessibility, recognised standards and reasonable adjustments.
Usable by More People
We focus on readable content, clear page structure, sensible contrast and layouts that work across desktop, tablet and mobile.
Keyboard and Assistive Support
We aim for navigation, links and core content that are understandable and usable with common browsers, devices and assistive technologies.
Accessibility Statement Contents
- 1. Commitment to accessibility
- 2. Standards we work towards
- 3. What this website should support
- 4. Known limitations
- 5. Accessibility and service information
- 6. Public sector and WCAG requirements
- 7. Reasonable adjustments
- 8. Reporting accessibility problems
- 9. Feedback response
- 10. Review and updates
- 11. Legal note
- 12. Contact information
1. Commitment to Accessibility
Sofa Tech aims to make our website clear, usable and accessible to as many people as possible. Accessibility is part of good service: readable information, predictable layouts, strong technical foundations and a site that works well across devices, browsers and assistive technologies.
2. Standards We Work Towards
We use recognised accessibility principles, including the Web Content Accessibility Guidelines (WCAG), to guide structure, colour contrast, keyboard access, text alternatives, responsive behaviour and content clarity. Where a project or service needs a formal target, the standard, testing method and responsibilities should be agreed before work begins.
3. What This Website Should Support
This website is intended to support clear heading structure, meaningful link text, responsive layouts, readable copy, sensible colour contrast, keyboard-friendly navigation and useful alternative text for important images. We also pay attention to page speed because performance can affect usability and access.
4. Known Limitations
Some embedded services, third-party tools, historic content, generated media or external websites may not fully match every accessibility preference. We review issues as they are found and prioritise improvements that remove real barriers for visitors.
5. Accessibility and Service Information
For Sofa Tech service information, we aim to make repair details, contact routes, appointment information and request-a-quote journeys easy to understand. If you need information in a different format, or if a page is difficult to use, please contact us and we will review the request.
6. Public Sector and WCAG Requirements
Public sector websites and apps have specific UK accessibility regulations and usually need to meet WCAG level AA, currently WCAG 2.2 AA, unless a valid exception applies. This website is not presented as a formal public sector compliance statement, but WCAG principles are used as practical guidance.
7. Reasonable Adjustments
UK service providers should consider reasonable adjustments so disabled people are not placed at an unnecessary disadvantage when using services. If you need information from this website in a different format, or if something is difficult to use, contact us and we will review the request.
8. Reporting Accessibility Problems
If you find an accessibility problem on this website, please tell us which page you were using, what happened, and any browser, device or assistive technology details that may help us investigate. We would rather know about barriers than leave them hidden.
9. Feedback Response
When accessibility feedback is received, we review the issue, check whether it affects other pages, and decide the most practical fix. Response times can vary depending on the detail involved, but the aim is always to communicate clearly and make useful improvements.
10. Review and Updates
This Accessibility Statement is reviewed periodically as the website, standards and services change. Last reviewed: August 2026. Updates may be made when new guidance is published, when the website changes, or when accessibility feedback highlights something that should be improved.
11. Legal Note
This page gives general information about our approach to accessibility and website usability. It is not legal advice and it is not a guarantee that every website, service or third-party feature will meet a particular legal or technical standard unless that has been expressly agreed in writing.
12. Contact Information
If you have questions about this Accessibility Statement, need information in another format, or want to report an accessibility problem, please contact Sofa Tech through the contact page.
Need Accessibility Support?
Clear access matters to real users. If something on this website is difficult to use, or if you need information in another format, tell us what you need and we will review the issue.
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